These general conditions have as their object the purchase of products carried out remotely by means of a computer network via the site alessandrocapitoni.com
These general conditions are valid from 01/01/2023. They may be updated or modified by Ragion social srl at any time and relate to the distance contract entered into between Ragion social srl - Via della capanna 12, Castelnuovo dell’Abate Montalcino, (SI) Italy, Email: firstname.lastname@example.org - Ph. +39 338 705 2912, and its customers in the online shop on the site alessandrocapitoni.com.
Art.1 - ACCEPTANCE OF THE TERMS OF SALE
The conditions set out in the premise are an integral and essential part of this contract. All contracts will be concluded directly through access by the Customer (business and private) to the websitealessandrocapitoni.com
These general conditions of sale must be examined online by the customer, before completing the purchase procedure. The order confirmation implies full knowledge of them and their full acceptance.
By sending the confirmation of his purchase order electronically, the customer unconditionally accepts and undertakes to observe, in his dealings with Ragion social srl, the general and payment conditions envisaged, declaring that he has read and accepted all the information provided by him in accordance with the aforementioned rules, also acknowledging that theRagion social srlAlessandro Capitoni farm does not consider itself bound to different conditions unless previously agreed in writing.
No possible clause reported by the customer (on the general conditions of purchase, on order forms, in correspondence or any other document that may reach us) , will be able to derogate from these conditions. We also specify that our photos have no contractual value. In the event that the customer decides to cancel an order that has already been placed. accepted by Ragion social srl, any advances paid may be retained as compensation, without prejudice to the possibility on the part of alessandrocapitoni.com - Ragion social srl to request compensation for any damages caused.
Art. 2 -CONDITIONS AND PAYMENT
All sales prices of the products displayed and indicated on the websitealessandrocapitoni.com are to be consideredIVA included.
The cost of shipping amounts to € 9.90 and is applied to all orders of less than 99.90 euros. This cost is intendedincluded free of charge for higher purchases a 99,90 €with delivery throughout Italy. Specific conditions have been set for deliveries to European and non-European countries. This cost can be identified by the customer during his purchase procedure before confirming the order. ( look at the specific table).
The purchase contract is finalized through the accession given online with the user's registration.
The customer can pay for the ordered goods with:
1) Payment by Credit Card(Visa, MasterCard, Postepay):
Payment by credit card is managed with a secure server (SSL). All payments made by credit card are guaranteed by a security system.
Art. 3 - DELIVERY METHODS
alessandrocapitoni.com uses qualified national and international couriers and delivers the items ordered in 2/5 working days excluding the day of the order. All products travel insured.
No responsibility can be attributed to the supplier for delayed or non-delivery due to force majeure or unforeseeable circumstances.
Home delivery, unless otherwise agreed in writing between the parties, will take place on the ground floor and during office hours: from 8.30 to 13.00 and from 14.00 to 18.00, every day, except holidays,from Monday on Fridays.
The customer is required to be available at the times described, in order to avoid any additional charges requested by the express courier for non-delivery. These charges, unless otherwise agreed, will be charged to the customer himself.
alessandrocapitoni.com is not serious; responsibleof damage caused by the carrier to the products purchased.
The customer is required to verify, upon receipt, the conformity of the product delivered to him with the order placed; only after this verification, and obviously subject to the right of withdrawal provided, the customer will have to sign the delivery documents.
Upon delivery of the goods, the customer must verify the integrity of the packages and the quantitative and qualitative correspondence with what is indicated in the accompanying document. In case of discrepancy, the same must be reported on the same accompanying document and confirmed within seven days by fax or registered letter with return receipt, Ragion social srl. Even if the packaging is intact, the goods must be checked within seven days of receipt. Any hidden anomalies must be reported in writing by fax or registered letter with return receipt. Any report beyond the aforementioned terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what is declared.
Art. 4 - PRODUCT AVAILABILITY
The customer can purchase only the products currently present in the electronic catalog visible on alessandrocapitoni.com If the request formulated through an online order exceeds the amount requested available for a given article, Ragion social srl will accept the purchase limited to what is actually available in its warehouse. It will be taken care of by alessandrocapitoni.com inform the customer whether or not the ordered products will be available in the future.
Art. 5 - RESPONSIBILITY'
Ragion social srl assumes no responsibility for disservices attributable to force majeure such as accidents, explosions, fires, strikes and/or lockouts and other similar events that prevented, in whole or in part, the shipment within the times agreed in the contract.
Likewise Ragion social srl will not be responsible for any fraudulent or illegal use that may be made by third parties of credit cards, checks and other means of payment, upon payment of the purchased products. Ragion social srl in fact, it ensures maximum protection for payment procedures managed with encryption systems, for maximum protection of payment data and at no time during the purchase procedure is it able to know the credit card number of the buyer who, through a secure connection, it is sent directly to the bank service manager.
Art. 6 - ASSISTANCE AND WARRANTY
The quality of our products is at the top of their respective categories and the storage and shipping methods have been designed to guarantee their conservation over time. All our products are covered by a guarantee for any defect or vice inherent in the product itself, to be reported within 8 days of discovery.
Art. 7 - PURCHASER'S DUTIES
The consumer undertakes and undertakes, once the online purchase procedure has been completed, to print and keep these general conditions which, however, will have already viewed and accepted as an obligatory step in the purchase, as well as of the specifications of the product being purchased, and this; in order to fully satisfy the condition referred to in art. 3 and 4 of Legislative Decree no. 185/1999.
The purchaser is strictly prohibited from entering false and/or invented and/or fictitious data in the registration procedure necessary to activate the procedure for the execution of this contract and the related further communications; the personal data and e-mail must be exclusively one's real personal data and not of third parties, or of fantasy.
Double registrations corresponding to a single person or entering data of third parties is expressly prohibited
The Client raises Ragion social srl from any liability deriving from the issue of incorrect tax documents due to errors relating to the data provided by the Customer, the Customer himself being solely responsible for the correct insertion.
Art. 8 - CONTRACTUAL TERMINATION AND EXPRESS TERMINATION CLAUSE
Ragion social srl has the right to terminate the stipulated contract by simply notifying the customer, indicating the reason; in this case the customer will only be entitled to a refund of any amount already paid.
The obligations assumed by the customer pursuant to art. 7 (Obligations of the buyer), as well as the guarantee of the successful conclusion of the payment that the customer makes with the means referred to in art. 2, are of an essential nature, so that by express agreement, the failure by the Customer of only one of these obligations will determine the legal termination of the contract pursuant to article 1456 of the civil code, without the need for a judicial decision, without prejudice to the right to Ragion social srl to sue for further damages.
Art. 9 - JURISDICTION AND COMPETENT COURT:
Any dispute relating to the application, execution, interpretation and violation of purchase contracts entered into online via the alessandrocapitoni.com website is subject to Italian jurisdiction; although not expressly provided herein, these general conditions are referred to in conjunction with Legislative Decree n. 50 del 15.1.1992 e del D.lgs. n. 185 del 22.5.1999.
Any dispute between the parties regarding this contract will be the exclusive jurisdiction of the Court of Pesaro.
Art 10- RIGHT OF WITHDRAWAL AND REFUNDS: According to D.L. n° 206/2005 the customer can exercise the right of withdrawal by returning the goods received and obtaining a refund of the price paid. The consumer who for any reason is not satisfied with the purchase made, has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 calendar days starting from the day of receipt of the purchased good.
- If the reason for the return does NOT concern any of our errors, delays, or damaged goods, the cost of the return shipment is charged to the customer and will be subtracted from the refund.
-In the event that the return is paid by the customer but carried out by Ragion social srl, an amount of € 8.00 for the return costs incurred.
- In the event of a return resulting in a credit, any cash on delivery charges will not be refunded.
To exercise the right of withdrawal, the customer must, within the period indicated above, send an email email@example.com with your order number, collection address and reason for return.
THE SERVICE IS FREE, We will take care of booking the collection of the package and a refund or possible replacement will be sent upon receipt.
Once the withdrawal has been formalised, the packaging and integrity of the product have been checked, the customer will be reimbursed for the amount spent, excluding any shipping and cash on delivery costs incurred. The refund will take place in a short time and in any case no later than 14 calendar days.
Ragion social srl will not compensate the Customer in the event of loss or damage to the goods being returned. It is therefore advisable to return the goods with an insured package free port; parcels on delivery or carriage forward will not be collected under any circumstances.
In the event of shipment of a product other than the one ordered, the Customer may request a replacement. In this case, the costs incurred for the return shipment will also be reimbursed.
The right of withdrawal is excluded in the case of purchase of made-to-measure or personalized goods.
Art. 11 - RIGHT OF RETENTION OF OWNERSHIP
The goods remain our unrestricted property until full payment of the purchase price.
all sales are made with an explicit retention of title agreement, whereby the Customer cannot sell, nor pledge or transfer the goods, until the debt has been fully paid off.
The only case in which the buyer may be authorized to sell the goods to third parties (subject to written notice to the seller) is the one aimed at collecting the price of the aforementioned resale in order to regularly fulfill his obligations towards us. In any case, the purchaser hereby assigns to our Company its credits deriving from such alienations, as well as the rights relating to the retention of title agreed upon in turn. Upon our request, the purchaser is obliged to notify subsequent purchasers of the assignment of such rights, providing us with the information and documents necessary to enforce the assigned rights against subsequent purchasers.
In installment sales, the buyer will acquire ownership of the goods or products with the payment of the last installment of the price and any interest. In the event of termination of the contract, without prejudice to the other provisions of the law on sale with retention of title as well as the obligation to return, the installments and advances collected by the seller will remain acquired by way of usage fee or indemnity except for the greater harm.
At the Seller's request, the Buyer shall provide him with assistance so that the Seller can reserve the property according to the provisions of the local provisions. The retention of title will in no way affect the transfer of risks.
Until full payment of the Product, the Purchaser will be considered as simple owner of the Product and consequently he will have to keep it in perfect condition, as foreseen by article 1768 of the Italian Civil Code.
The buyer undertakes to proceed with the immediate return of the goods with retention of title in the event that there are serious reasons, such as, for example, late payment, protested promissory note or protested cheque, insolvency proceedings and similar indications of deterioration of his patrimonial situation. In the event that the buyer is unable or unwilling to proceed with the return of the goods subject to retention of title, the same hereby consents to the selling company the right to exercise its rights in the terms and in the ways most congenial to it, including the possibility; to proceed, directly or through a third party, with their recovery. Until then, the buyer must store the goods subject to retention of title separately from other goods, mark them as our property, must not dispose of them and must submit a list of goods subject to retention of title upon request. The buyer must also notify us without delay of the intervention of third parties on the goods subject to retention of title or the assignment of claims and must send the attachment report and a substitutive declaration of oath relating to the identity of the attached object with the reserved goods Property.
Art. 12 - DIRITTO DI COPYRIGHT E DIVIETO DI ESTRAZIONE DATI (COPYRIGHT RIGHT AND PROHIBITION OF DATA EXTRACTION)
Si vieta espressamente l'estrazione e l’uso dei contenuti del sito alessandrocapitoni.com da parte di strumenti automatizzati quali robot, scraper, crawler o altri sistemi simili, per scopi commerciali e/o a scopo di lucro o comunque fini non privati e/o fini non statistici; in particolare è fatto divieto di effettuare tecniche di scraping o altri sistemi simili, senza dichiarare la propria identità chiaramente e/o per fini di rivendita a soggetti terzi dei dati visualizzati. I contenuti del sito sono protetti dalle leggi italiane ed europee sulla privacy, sul diritto d’autore e sulla proprietà industriale.
It is expressly forbidden the copy and the use of the e-commerce website alessandrocapitoni.com contents by automated tools such as robots, scrapers, crawlers or other similar systems, for commercial and / or profit-making purposes or in any case non-private purposes and / or non-statistical purposes; in particular, it is forbidden to carry out scraping techniques or other similar systems, without clearly declaring one's identity and / or for the purpose of reselling the displayed data to third parties. The contents of this site are protected by Italian and European laws on privacy, copyright and industrial property.